Your Account

• Welcome to Lancaster Puppies!
• Creating an Individual Account (Buyer/One time seller)
• Creating a Breeder (Seller) Account
• Creating a Stud Service Account
• How do I change my account type?

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Pet Listings

• How to Create a "For Sale" Listing
• How to Create a "For Stud" Listing
• Tips for Creating the Perfect Puppy Listing
• How to Edit/Update a Listing
• How to Close and Re-open a Listing

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Communication

• Chat and Messages
• How to Contact a Seller

Technical Issues & Assistance

• Reporting a Technical Issue
• Common Browser Issues
• Common Log In Issues
• Email Notification and Chat Issues

Policies & Process

• Lancaster Puppies Terms & Conditions
• Seller Policy
• Advertising Policy
• Identity Verification Policy
• New Listing Approval Process

Reviews & Reports

• Seller Reviews
• Reporting a Seller
• Reporting a Listing

Staying Safe & Common Scams

• Two Factor Authentication (2FA) Overview
• Online Fraud & Scams: What to Watch Out For
• How do we maintain a Safe Environment Online?

General Animal Welfare

• Lancaster Puppies Welfare Policy
• Important Animal Welfare Information
• Double Merle Breeding Policy

Checklists - Before You Buy

• Buyer & Seller Responsibility Policy
• Guidelines for Buyers
• Buyer Checklist