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How do I change my account type?

If you find that an account type other than your current one better suits how you use Lancaster Puppies, you can change your account type at any time.


What are the different account types?

It is important that you use the correct account type to take advantage of the full benefits associated with each account type. 


Below is a description of each account type and which one is right for you:

Individual
This account type is the default account type for individuals who want to use Lancaster Puppies and should be used by people who want access to the extra features on Lancaster Puppies, including the ability to save adverts or search, contact sellers and much more. This is also the account type for those who will only occasionally advertise pets. 

Note: If you upload 3 or more different pets within a 12-month period, your account will be converted to the Breeder account type.


Breeder
This account type is for professional and hobby breeders who frequently advertise.


How to change your account type


1. Log into your account at www.lancasterpuppies.com

2. Click on the user icon in the upper right corner of the page and selecting “Settings” from the drop down menu. 


3. Under "General Information", click on the "Change" button


4. Select the new account type you would like to change to from the pop up screen options and click "Continue"
5. You may be asked to fill in other additional information depending on the type of account you select. Then click "Confirm Changes".

6. You will see a pop up confirming the successful change of your Account type:


7. You will see your “Account type” update under “General Information”. 


Need Help?

We’re here for you! If you run into any issues or have questions, easily send us a support ticket by filling in this Support Ticket form

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