At Lancaster Puppies, the health, safety, and well-being of animals is our highest priority. We believe that every puppy deserves to be raised in a loving, ethical environment - and we are fully committed to promoting responsible pet ownership and supporting animal welfare at every level of our platform.
While we operate as an advertising service and are not directly involved in the sale or care of animals, we take every report and concern seriously. We strive to maintain a safe, transparent, and trustworthy community for both buyers and sellers, and we will always put the welfare of animals first.
We understand that navigating puppy adoption online can sometimes come with questions or concerns, which is why we’ve created the following resources to help guide you and ensure the best possible outcomes for every animal listed on our site.
Animal Welfare Policy
What it covers:
An overview of our commitment to animal welfare, including how we work with sellers to ensure ethical breeding practices, and the actions we take when concerns are raised.
Guidelines for Buyers
What it covers:
Important tips to help you make informed, responsible choices when looking for a puppy. Includes how to identify responsible breeders, what to ask, and red flags to watch out for.
Buyer Checklist
What it covers:
A checklist you can use before contacting or visiting a seller. This list includes important health, welfare, and preparation checks to help ensure you're making the right decision for both you and the puppy.
Reporting a Seller
What it covers:
How to report a seller if you have experienced scam behavior, abusive communication, or have concerns about the condition or treatment of the animals in their care. Includes what to include in your report and what happens after submission.
Reporting a Listing
What it covers:
How to report a listing that is outdated, misleading, suspicious, or raises animal welfare concerns. This guide explains how to report directly from the listing page or through our support team, and what information helps us investigate.
Still have questions or concerns?
If you're ever unsure about something you see on the site or have concerns about a listing or seller, please don’t hesitate to reach out. We’re here to help!
Together, we can ensure that Lancaster Puppies remains a platform where animal welfare is respected, responsible ownership is encouraged, and every puppy gets the loving home they deserve.
Need Help?
We’re here for you! If you run into any issues or have questions, easily send us a support ticket by filling in this Support Ticket form