If you are unable to log in
- Go to www.lancasterpuppies.com, click on the user icon and select Log in.
- Select Continue with e-mail.
- Click on I forgot my password.
- Enter your email and click E-mail me reset link. A password reset link will be sent to your email address. Remember to check your Spam or Junk folder if you have not received the link within a few minutes.
If you are able to log in
If you are already logged in and know your password but would like to change it, you can:
- Log into your account.
- Click on the User Icon in the upper right corner and select Settings.
- Scroll down to the Passwordsection of your account details and update:
- Enter your current password in the first field.
- Enter your new password of choice in the second and third fields.
- Click Confirm changes.
Need Help?
We’re here for you! If you run into any issues or have questions, easily send us a support ticket by filling in this Support Ticket form.